Phone Number 984451740
Princess Family Club Riviera
Prolongacion 5ta Avenida Mz 20, Lote 006, Near Quinta Avenida, Near Playa Xcalacoco, Playa del Carmen, 77710, Mexico
Rating
4.2
GreenLeader
2024
Price Level
$$$
Rooms
144
Pets
No
from $ 1,985.11
13
Dec

Princess Family Club Riviera, Playa del Carmen

Princess Family Club Riviera

Family Club at Grand Riviera Princess is set in Playa del Carmen 5 km from 5th Avenue. It features a spa fitness centre and water sports facilities. Guests can enjoy a meal at the restaurant or a drink at the bar and free WiFi is provided throughout the property. Free private parking is available on site. Rooms are equipped with a flat-screen TV and a terrace or balcony is featured in certain rooms. Every room is fitted with a private bathroom with a shower and some superior rooms have a spa bath or a hot tub. There is a 24-hour front desk and a hairdresser at the property. 28 de Julio Square is 7 km from Family Club at Grand Riviera Princess while ADO International Bus Station is 7 km away. The nearest airport is Cozumel International Airport 21 km from the property.

Princess Family Club Riviera

Price & Availability

Select your room

Princess Family Club Riviera

Family Club Deluxe Junior Suite ·

All Inclusive
Special discount -818.16
Total
$ 1,985.11
Princess Family Club Riviera

Suite ·

All Inclusive
8% discount
Total
$ 2,169.04

Overall

Excellent
4.2
8 reviews
5
444
4
231
3
94
2
47
1
47

Customers Review

Cleanliness 4.3
Comfort 4
Neighborhood 4.3
Amenities 3.8
Condition 3.8
Recomendation 62.4%
“Currently staying here and have not been impressed at all. Upon arrival for our honeymoon they put us on a room with 2 double beds, yippy. From there we waited 2 days to be transferred to a room with a king. I also ordered the love box assuming it was a romantic box of chocolates and flowers or something along those lines but it turns out it’s a special menu dinner which I clearly missed on the website because we wouldn’t eat any of the food offered on this special menu, therefore I would have saved myself the $130 price tag. However after not eating any of it and complaining to the concierge she did nothing in terms of a refund or credit towards anything else. I come from customer service and I just found her response to s customer complaint to be handled extremely poorly. If someone spends s couple thousand dollars to come to your resort you should ensure their overall happiness to avoid 1 Star reviews. Overall staff has been friendly but the quality of the food has not been impressive at all. Hot food has come out of every restaurant at like warm at best.”
— andrew berlin
“o hotel não me satisfaz.a únicacoisa boa éneto free”
— Sílvia Cunha

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